Privacy Policy

Chefy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Chefy, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our app.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when using Chefy:

• Account Information: Email address, name (optional), and password (encrypted)
• Saved Recipes: URLs, titles, ingredients, instructions, and images from recipes you choose to save
• User-Generated Content: Personal notes, tags, ratings, photos, and modifications you add to recipes
• Cooking History: Which recipes you've cooked and when
• Support Communications: When you contact us for support, we collect your email and the content of your messages

1.2 Information Collected Automatically

When you use Chefy, we automatically collect certain information:

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: Features you use, recipes you view, search queries, time spent in app
• Log Data: IP address, app crashes, system activity, and the date/time of your requests
• Analytics: Aggregate usage statistics to improve the app

1.3 Information We Do NOT Collect

We want to be clear about what we don't collect:

• We do not track your location
• We do not access your contacts
• We do not access your photos (except when you explicitly choose to upload one)
• We do not access your camera or microphone without permission
• We do not sell your personal data to third parties

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Save and sync your recipes across devices, provide AI-powered cooking assistance
• Improve the App: Understand how users interact with Chefy, fix bugs, and develop new features
• Communicate with You: Send important service updates, respond to your requests, and provide customer support
• Personalize Experience: Remember your preferences and customize your experience
• Security: Detect and prevent fraud, abuse, and security issues
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who help us operate Chefy:

• Cloud Infrastructure: Secure data storage and synchronization across your devices
• AI Services: Provide cooking assistance features (we only share recipe context, not your personal information)
• Analytics: Help us understand app usage and improve features (anonymized data only)

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety, or that of our users
• Investigation of fraud or security issues

3.3 Business Transfers

If Chefy is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

3.4 With Your Consent

We may share information for any other purpose with your explicit consent.

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored securely on cloud servers in the United States, protected by industry-standard security measures.

4.2 How We Protect Your Data

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission
• Secure password protection
• Regular security monitoring
• Restricted access controls

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4.3 Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we permanently delete your data within 30 days, except:

• Information we must retain for legal compliance
• Anonymized data used for analytics
• Backup copies (deleted within 90 days)

5. Your Privacy Rights

5.1 Access and Control

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct your account information
• Deletion: Delete your account and all associated data
• Export: Request a portable copy of your data (recipes, notes, etc.)
• Opt-Out: Opt out of marketing communications (if we send any)

5.2 How to Exercise Your Rights

To exercise any of these rights, contact us at support@trychefy.com. We will respond within 30 days.

5.3 Deleting Your Account

You can request account deletion by emailing support@trychefy.com. Upon deletion:

• All your recipes, notes, and personal data will be permanently deleted
• This cannot be undone
• We will process your request within 30 days

6. Children's Privacy

Chefy is not intended for children under 13 years of age (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@trychefy.com, and we will delete it promptly.

7. International Users and Data Transfers

Chefy is based in the United States, and your information will be stored and processed in the U.S. By using our app, you consent to the transfer of your information to the United States.

7.1 European Economic Area (EEA) Users

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erase your data ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at support@trychefy.com.

7.2 California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt out of sale of personal information (we don't sell data)
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at support@trychefy.com.

8. Third-Party Services and Content

8.1 Third-Party Websites

When you save recipes from third-party websites, you are subject to those websites' privacy policies and terms of service. We are not responsible for the privacy practices of external sites.

8.2 Third-Party Services

We use third-party services to provide features in Chefy. These services have their own privacy policies that govern their use of information. We encourage you to review their policies if you have questions about how they handle data.

9. AI Features and Data Usage

When you use our AI-powered cooking assistance features (ingredient substitutions, technique explanations, recipe questions):

• We send minimal recipe context to our AI service providers
• We do not send your personal information (name, email, etc.) to AI services
• AI responses are generated in real-time and recipe content is not retained
• We do not use your recipes to train AI models
• Your questions and the responses are used only to provide you with cooking assistance

10. Cookies and Tracking Technologies

Chefy is a native mobile app and does not use traditional browser cookies. However, we may use similar technologies:

• Local Storage: We store app preferences and cached data on your device
• Analytics: We use anonymous identifiers to understand app usage
• Session Management: We maintain your login session securely

You can reset your device's advertising identifier in your phone's settings to limit tracking.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by:

• Updating the "Last Updated" date at the top of this policy
• Sending an email notification (if you provided an email address)
• Displaying an in-app notification

Your continued use of Chefy after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us:

Email: support@trychefy.com
Legal Inquiries: legal@trychefy.com

Mailing Address:
Chefy
c/o Northwest Registered Agent Service, Inc.
8735 Dunwoody Place, Suite N
Atlanta, GA 30350
United States